Support

Album Maker for iPhone & iPadiOS 17.0 or later

Need a human? Email appqueries.desk@yahoo.com — bug reports, feature requests, and general feedback are all welcome. We read everything.

General

Do I need an account to use Album Maker?

No. Album Maker works without any account, login, or registration. Just open the app and start creating albums.

Is my data private?

Yes. All your photos and albums are stored locally on your device. We collect zero data and have no servers. See the Privacy Policy for details.

Does Album Maker work offline?

Yes. The app is fully functional without an internet connection. Internet is only needed for iCloud Sync, for purchasing subscriptions, and to load the latest Privacy, Terms, and Support pages — those fall back to a copy built into the app when you're offline.

Albums

How many albums can I create?

Free users can create up to 5 albums with 10 photos each. Premium users get unlimited albums with up to 100 photos each.

How do I delete an album?

On the Albums tab, long-press the album cover and tap "Delete", or swipe left on the album.

Can I change the theme of an existing album?

Yes. Open the album, tap the menu (•••) button, select "Album Settings", and choose a new theme.

How do I add or reorder pages?

Open the album in Edit mode, use the page navigation arrows at the bottom to browse pages, and use the + button to add new pages.

What photo formats are supported?

Album Maker supports every photo format iOS supports — JPEG, PNG, HEIC, and more.

Frames & filters

How do I add a frame to a photo?

Open the album, tap Edit, navigate to the page, and tap the "Frame" button in the toolbar. Choose from free or premium frames.

How do I apply a filter?

In Edit mode, tap the "Filter" button in the toolbar. Choose from filters including Sepia, B&W, Vintage, Warm, Cool, and more.

Can I remove a frame or filter?

Yes. Select "No Frame" or the "Original" filter to remove them.

Do filters cost anything?

No. All photo filters are included free.

Premium & subscriptions

What does Premium include?

Premium unlocks additional themes and photo frames, plus Album Lock (Face ID / Touch ID), PDF export, video slideshow export, ZIP full backup, iCloud sync, unlimited albums, and up to 100 photos per album. Photo filters are included free.

What are the pricing options?

Monthly $3.99, Yearly $19.99 (best value), or Lifetime $49.99 as a one-time purchase. Prices shown are in USD — Apple sets equivalent local pricing per region, so your actual price and the exact yearly saving may differ. The app always shows your real local price before you buy.

How do I cancel my subscription?

Go to Settings → Apple ID → Subscriptions → Album Maker → Cancel Subscription. Your premium features remain active until the end of the billing period.

How do I restore my purchase on a new device?

Open Album Maker → Settings → Premium → tap "Restore Purchases". Make sure you're signed in with the same Apple ID you purchased with.

Does the Lifetime purchase include future features?

Yes. Lifetime gives you permanent access to all current and future premium features.

Export

How do I share a page as an image?

Open the album, tap the menu (•••), select "Export", then tap "Share Page as Image". You can save to Photos, AirDrop, or share via any app.

How do I export as PDF?

Premium feature. Go to Export → PDF Document. The PDF includes a cover page and all album pages with frames and captions.

How do I create a video slideshow?

Premium feature. Go to Export → Video Slideshow. This creates an MP4 video with smooth transitions between pages.

How do I back up my album?

Premium feature. Go to Export → Full Backup. This creates a ZIP file with all original photos, thumbnails, rendered pages, and album metadata.

iCloud sync

How do I enable iCloud Sync?

Premium feature. Go to Settings → iCloud Sync and toggle it on. Your albums will sync across all devices signed into your Apple ID.

Is iCloud Sync secure?

Yes. It uses Apple's CloudKit with end-to-end encryption. We cannot access your synced data.

Why do I need to restart after enabling or disabling sync?

The sync database configuration is set at app launch, so changes require a restart to take effect.

Album lock

How do I lock an album?

Premium feature. Open the album → Album Settings → toggle "Lock Album". You can also long-press an album on the shelf and tap "Lock".

What if Face ID or Touch ID fails?

The app falls back to your device passcode automatically.

Can someone see locked albums on the shelf?

The album cover is visible with a lock icon, but the contents cannot be opened without authentication.

Troubleshooting

The app is running slowly.

Try closing and reopening the app. If you have many large albums, consider clearing the export cache in Settings → Storage Management.

My photos aren't loading.

Make sure the photos are still in your device's photo library. If you deleted the originals, Album Maker's copies should still work, since photos are copied into the app when you add them.

The page curl animation isn't working.

Make sure you're swiping from right to left on the album page. The curl responds to finger swipe gestures.

I purchased Premium but features are still locked.

Tap "Restore Purchases" in Settings, and make sure you're signed in with the same Apple ID used for the purchase.

How do I free up storage?

Go to Settings → Storage Management. You can clear the export cache and see which albums use the most space.

System requirements

Contact & feedback

Email appqueries.desk@yahoo.com. Whether it's a bug report, a feature request, or just feedback, please reach out.

If you enjoy Album Maker, a review on the App Store genuinely helps.